Your privacy is important to us. This Privacy Policy explains how Panedit (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website https://panedit.com, use our services, submit a form, make a purchase, or otherwise interact with us.

By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services. Link to Terms and Conditions: https://panedit.com/terms

Table of Contents:

1. Important Information and Who We Are

2. Types of Personal Data We Collect About You

3. How Is Your Personal Data Collected?

4. How We Use Your Personal Data (SMS Sharing & Opt-In)

5. Communications

6. Disclosures of Your Personal Data

7. International Transfers

8. Data Security

9. Data Retention

10. Your Legal Rights (US & Nevada)

11. Contact Details

12. Complaints

13. Changes to the Privacy Policy

14. Public Areas

15. Third Party Links

Purpose of This Privacy Policy
This Privacy Policy explains what personal data Panedit collects, how we use it, how we protect it, and the rights available to individuals whose information we process.

We are committed to handling personal data in a lawful, fair, and transparent manner and to maintaining appropriate safeguards that reduce the risk of unauthorized access, misuse, or disclosure.

Who This Policy Covers
This Privacy Policy applies to personal data we collect from and about website visitors, prospective clients, clients, referral partners, affiliates, contractors, vendors, and other individuals who interact with Panedit in connection with our business, website, or services.

In some cases, additional privacy notices may apply where required by law or where the context of the relationship differs from standard website or client interactions.

1. Important Information and Who We Are

This privacy policy gives you information about how Panedit collects and uses your personal data through your use of this website, including any data you may provide when you purchase a service from us.

This website is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us using the details in section 10 and we will take appropriate steps to investigate and, if necessary, delete that information.

Panedit is the controller and responsible for your personal data (referred to as "Panedit", "we", "us" or "our" in this privacy policy).

If you have any questions about this privacy policy, including any requests to exercise your legal rights (paragraph 9), please contact us using the information set out in the contact details section (paragraph 10).

2. The Types of Personal Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, last name, any previous names, username or similar identifier, marital status, title, date of birth and gender.

• Contact Data: Includes billing address, delivery address, email address, and telephone numbers (including mobile numbers for SMS/Text message delivery).

• Financial Data: Includes bank account and payment card details.

• Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.

• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.

• Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

• Usage Data: Includes information about how you interact with and use our website and services.

• Marketing and Communications Data: Includes your preferences in receiving marketing from us (including email and SMS/Text marketing) and your communication preferences.

Non-Personal Information

We may also collect non-personal information about your visit and use of our website. Non-personal information may include browser type, device type, operating system, pages visited, time spent on pages, referral source, and general website usage patterns. This information does not directly identify you and may be used for analytics, website administration, service improvement, security monitoring, and marketing performance measurement.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

• Your interactions with us: You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • Apply for our services

  • Subscribe to our service or publications

  • Request marketing to be sent to you

  • Give us feedback or contact us

• Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

• Third parties or publicly available sources: We will receive personal data about you from various third parties and public sources:

  • Analytics providers such as Google and Meta.

  • Advertising networks such as ClickFunnels and Hyros.

  • Scheduling providers such as Calendly.

  • Providers of technical, payment and delivery services.

  • Publicly available sources such as public state and federal records based inside the United States.

• We use cookies, pixels, web beacons, server logs, and similar tracking technologies to improve your experience on our website and to analyze website traffic and usage patterns.

  A cookie is a small text file stored on your device that helps websites recognize your browser and remember certain information. Pixels and web beacons are small pieces of code or images that help measure user activity, email engagement, page visits, ad performance, and website interactions.

  These technologies help us:

  - understand how visitors interact with our website;

  - improve website performance, functionality, and user experience;

  - measure the effectiveness of our marketing and advertising campaigns; and

  - support analytics, remarketing, and related business operations.

  Some of these technologies may be provided or used by third-party vendors, such as analytics, scheduling, advertising, and marketing platforms. Those third parties may collect information in accordance with their own privacy policies.

  You can disable or refuse cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

4. How We Use Your Personal Data

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:

• Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.

• Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience.

• Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to.

• Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter or SMS campaign.

• Analyze website usage and visitor behavior to improve our website performance, services, and marketing effectiveness.

For SMS Opt-In: End users can opt-in via Website Form by visiting https://panedit.com/ and adding their phone number in the form. They may check an optional, unchecked box agreeing to receive automated appointment-related SMS notifications (including confirmations, reminders, and scheduling updates). These messages are strictly non-marketing in nature.

Direct Marketing You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving the marketing.

Opting Out of Marketing You can ask us to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us.

For SMS/Text Messages: You may opt out of receiving text messages from us at any time by replying with the word STOP to any text message you receive from us.

SMS Communications

If you opt in to receive SMS messages from Panedit, you may receive automated appointment-related text messages, including appointment confirmations, reminders, and scheduling updates.

Message frequency varies depending on your appointment activity but is typically 1–3 messages per appointment.

Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.

For assistance, reply HELP or contact us at [email protected]

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use your personal data to:

• provide, operate, and improve our services;

• process payments and complete transactions;

• communicate with you about appointments, support, updates, and offers;

• analyze website use to improve performance and marketing;

• comply with legal and regulatory obligations.

5. Communications

We may contact you by email, phone, or text message regarding your inquiries, appointments, services, account activity, support requests, transactions, follow-up communications, and other service-related matters.

If you submit a form, request a callback, schedule an appointment, or otherwise ask us to contact you, we may use the contact information you provide to respond.

Where permitted by law, we may also contact you with marketing or promotional communications. You may opt out of marketing communications at any time by using the unsubscribe link in our emails, replying STOP to SMS messages, or contacting us using the details in section 11.

Please note that email and online communications are not always completely secure, and you should avoid sending highly sensitive personal information through unsecured channels unless necessary.

6. Disclosures of Your Personal Data

We do not sell your personal data. We only share personal data with trusted third-party providers when necessary to operate our business and provide services to you.
We may share your personal data where necessary with the parties set out below for the purposes of running our business operations:

• Hyros, Meta and Google – for advertisement tracking

• Slack – for internal communication with team members

• Zapier – used for automations to connect different software

• DocuSign – used for clients to sign our Terms and Conditions

• Payfunnels – used for processing payment details

• Stripe – used for storing payment details

• Active Campaign – for email marketing

• Skool.com – for hosting our services

• Sub-contractors who assist us in providing our services

SMS Consent and Phone Number Disclosure: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We do not sell your personal data. However, we may share it with: Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, email marketing platforms). Legal Compliance: When required by law, or to protect our rights, property, or safety. Business Transfers: In case of a merger, acquisition, or sale of assets.

We may also disclose your personal data in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of company assets, or transition of service to another provider.

International Transfer Safeguards
If personal data is transferred from jurisdictions that require specific safeguards for international transfers, Panedit will take steps designed to ensure that such transfers are subject to appropriate protections consistent with applicable law. These safeguards may include contractual protections, reliance on service providers that maintain legally recognized transfer mechanisms, or other lawful bases for transfer where available.

By using our website or services and providing us with your information, you understand that your information may be transferred to and processed in the United States and other jurisdictions where privacy laws may differ from those in your home country.

7. International Transfers

Panedit is based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We take appropriate measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely 100% secure, and we cannot guarantee absolute security.

9. Data Retention

How long will you use my personal data for? We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

By law we have to keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for the duration required by applicable US federal and state tax laws (typically up to 7 years) after they cease being clients.

10. Your Legal Rights (US & Nevada)

Under applicable US data protection laws (including specific rights for Nevada residents under NRS 603A), you have rights in relation to your personal data. You have the right to:

• Request access to your personal data (commonly known as a "Right to Know").

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data in certain circumstances ("Right to Delete").

• Opt-out of the Sale of Personal Data. (Note: We do not sell your personal data, including mobile numbers, to third parties).

• Withdraw consent at any time where we are relying on consent to process your personal data.

• Adjust cookie preferences through your browser settings to limit tracking technologies.

If you wish to exercise any of the rights set out above, please contact us using the details in section 10.

When contacting us to exercise your rights, please provide enough information for us to verify your identity and understand your request. We may need to request additional information to confirm your identity before processing certain requests. We will respond within a reasonable timeframe and in accordance with applicable law.

No Fee Usually Required You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

You may request access to, correction or updating of, or deletion of your personal information, subject to applicable law.

11. Contact Details

If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact us:

Email: [email protected]

Postal Address: 6527 Candy Apple Cir. Las Vegas, NV 89142

Website: panedit.com

12. Complaints

If you have concerns about our privacy practices, please contact us first so we can try to resolve them. You may also file a complaint with the U.S. Federal Trade Commission (FTC) and/or with the Nevada Attorney General's Bureau of Consumer Protection.

13. Changes to the Privacy Policy and Your Duty to Inform Us of Changes

We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

If we make material changes to this Privacy Policy, we may provide additional notice on our website, update the “Last Updated” date above, or notify you by other appropriate means before or when the changes take effect, where required by law.

Any updates to this Privacy Policy will be posted on this page, and the “Last Updated” date at the top of this page will be revised accordingly.

14. Public Areas

If you post or submit content in any public area of our website, community, testimonial pages, comment areas, or similar features, that information may become publicly visible. Please do not post sensitive personal information in public-facing areas. We are not responsible for how other users or third parties may use information you choose to make public.

15. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

In summary: We collect information such as your name, email, phone number, payment details, website usage data, and cookie data. We use this information to provide services, process payments, communicate with you, improve our website and marketing, and comply with legal obligations. We do not sell your personal data. You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].